Concierge is a French term that refers to a person who is responsible for managing the affairs of a hotel, apartment complex, or building. The role is usually associated with providing guests with information about the services and amenities available, booking reservations, and assisting with various requests. In addition to hotel-related responsibilities, a concierge may also offer lifestyle management services, such as arranging for transportation, making dinner reservations or booking entertainment tickets. The concierge also acts as a point of contact for guests and residents and provides assistance whenever necessary, from recommending local attractions to assisting with emergency situations. Overall, the concierge plays a crucial role in ensuring that guests and residents have a pleasant and comfortable experience.
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